Pen and Diary provides you a platform where you can raise your voice and speak loudly to get your complaints resolved by the merchant or brand. This platform exposes the unresponsive, faulty, fraud and scam merchants to the Public. Merchant or brand has not choice except to come to this platform to assist the complainants in resolving their complaints to avoid negative publicity that has viral effect on their brand and reputation. It also helps others avoid the same pitfalls by posting your complaints with us.
You can also write a review of your shopping experience to help others to take a well informed buy decision. This platform also helps discover the best place to buy. This platform also helps merchant or brand to improve their product and services and thereby grow their business and enhances their brand. This helps consumers help themselves in getting better customer service from product manufacturers and service providers. This also helps knowing about the merchant about how they treat their customers.