Snapdeal(F&D)-Received defective & faulty product
saurabh Apr 25, 2017 at 06:04 pm
I had purchased a F&D T-200x Bluetooth Soundbar (Order ID: 18593234930) on 15 March 2017 from snapdeal. It had been delivered on 19 March 2017. When i checked it then FM had not working properly and sound issue so i was not happy with this product. So i raised a request to return the product. Same product had been delivered again on 30/03/2017 but there was same problem in this product. When i raised a request again to return the product then snapdeal customer care executive said that please go to service centre to complaining the product but the service centre is too far from my home and i don't have too much time to resolve the issue by going to the service centre in working days. I told my issue related to the service centre to the snapdeal's customer care executive via phone and email but they replied every time that we are escalated the issue to back end team but there is no resolution provided to me yet. I am completely fed up from snapdeal. I want my money back from snapdeal.
Read: 193 times
Status: Unresolved
Categories: E-Shopping/Online Shopping
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